Privacy Policy

What this policy covers

This policy explains how KingSauce Hairstudio handles information when you use the KingSauce Hairstudio Android app or KingSauce iOS app.

Information we collect

• Account details: name, email address, account identifier, and profile phone number. A phone number is required for Android client profiles. iOS sign-up also asks for a phone number; if an older iOS account has no number, it may remain blank.
• Booking details: selected service, date, time, booking status, price, and any note you enter.
• Notification data: device push tokens used to deliver account-specific booking updates and shop announcements.
• Advertising and technical data: Google Mobile Ads may process IP-derived approximate location, device or advertising identifiers, ad interactions, product interactions, crash data, and performance or diagnostic data, depending on consent, device settings, and regional requirements.

How we use information

We use account and booking information to create and manage appointments, prevent double-booking, provide support, and deliver relevant notifications. Advertising and technical data may be used to display and measure ads, maintain security, diagnose faults, and improve app performance. Loyalty points may appear in the app as existing account data, but the loyalty feature is currently inactive or display-only; this policy does not promise that points can be earned or redeemed.

Authentication and service providers

Account creation and sign-in use Firebase Authentication with email and password. We use Google Firebase services for authentication, Firestore database storage, Cloud Functions, and Firebase Cloud Messaging. The apps do not use Google sign-in. Google Mobile Ads (AdMob) displays advertisements and processes the advertising and technical data described above. Firebase is not described here as enabling Analytics because Analytics collection is disabled in the current app configuration.

Sharing and sale

We do not sell your personal information. Information is shared with the providers needed to operate the apps, when you direct us to share it, or when required by law.

Retention and deletion

We keep account and booking information while needed to provide the service, resolve disputes, meet legal obligations, and prevent abuse. We do not state that every copy is deleted immediately: a deletion request is reviewed for any legally required or security-related retention, and any applicable exception will be explained.

In the apps, open Profile → Delete Account. The current Firebase deletion function deletes the Firebase Authentication account, the Firestore user profile, that user's appointments, the reservation slots referenced by those appointments, and the notification-token data stored in the profile. It does not delete unrelated records or other users' data.

Without an app, use the request route on our account deletion page.

Your choices

You can manage notification permissions in device settings and, where required, advertising consent in the app. You can request account and associated app-data deletion in the app or through the web route above.

Security

We use access controls and encrypted network connections designed to protect information. No method of storage or transmission is completely secure.

Children

The apps are general booking services and are not directed to children under 13. A parent or guardian should manage bookings for children.

Contact

For privacy questions, email joachim.shilongo.apps@gmail.com or call +264 81 471 2046.

Changes

We may update this policy as the apps or legal requirements change. The updated date above shows the latest version.